Receptionist / Admin Assistant

Receptionist / Administration Assistant

About the Role

We are seeking a professional, organised, and welcoming Receptionist to support a Principal Accountant in their Klemzig office. As the first point of contact for the firm, you will play a vital role in ensuring clients feel valued while keeping daily operations running smoothly.

This is a stable, 4-day-a-week position perfect for someone who enjoys a mix of client interaction and administrative precision. Tuesday to Friday 9am to 5.30pm

Key Responsibilities

• Client Relations: Warmly meet and greet clients upon arrival and manage all incoming phone inquiries.
• Scheduling: Coordinate and manage appointments using Microsoft 365.
• Financial Admin: Process client payments via EFTPOS (in-person and over the phone).
• File Management: Maintain both physical and electronic filing systems and prepare client files in readiness for upcoming appointments.
• Tax Administration: Work within the ATO Taxation Portal and manage documents within a cloud-based system.

Skills & Experience

Essential:

• Proven experience in a professional reception or admin role.
• Proficiency in Microsoft Word and Excel.
• Strong organisational skills with a high level of attention to detail.
• A friendly, professional phone manner and a passion for customer service.

Desired (But not essential):

• Experience with Xero Tax or Xero Accounting.
• Familiarity with cloud-based document management systems.
• Previous experience working within an accounting or financial services firm.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.